Personal Finance News

T-Mobile Money Changing Partner Banks in April

by Kyle BurbankJan 30, 2025

T-Mobile has announced that its banking account platform will soon switch partner banks.

About the change:

In an email to customers, T-Mobile Money revealed that funds held with the service would be moving from Customers Bank to Coastal Community Bank. With this change happening on April 1st, 2025, current users will need to opt-in to having their funds transferred. T-Mobile advises that this approval must be done by March 18th.

According to the telecom, those users who do elect to participate in the transfer will not see disruption to their direct deposits, bill pay settings, or scheduled transfers. Additionally, customers can continue to use their current debit cards. However, those who opt not to transfer their funds or who don’t respond by the deadline will see their accounts closed. In those cases, any existing funds will be returned to customers via a check sent to their mailing address on file.

About T-Mobile Money:

T-Mobile Money offers banking account options that are available to all — but that also feature special perks for T-Mobile or Metro customers. By default, customers earn 2.50% APY on all checking account or savings account balances. However, eligible T-Mobile and Metro customers who make at least 10 qualifying purchases with their debit card in a given calendar month can earn 4% APY on up to $3,000 in their checking account (all funds beyond that earn 2.50%). Additionally, those customers are also eligible for Got Your Back overdraft protection for up to $50.

My thoughts:

Back when banking interest rates were low, the 4% APY that I could earn from T-Mobile Money was game-changing. Unfortunately, my ability to earn that rate was first hindered by the platform’s switch-up in qualifications and, later, was completely undone by the fact that I’m no longer a T-Mobile customer. On top of that, with other high-yield savings accounts from the likes of Discover, Ally, and others still offering nearly 4% APY without any strings attached, T-Mobile Money simply isn’t as attractive as it once was.

That’s exactly why I’m curious to see if this change in partner bank could actually help give the service a shot in the arm. While things could also go the other way, considering that Coastal is known for partnering with numerous FinTechs, I’d like to think that the update could allow T-Mobile Money to try new things and get creative with its offering.

In any case, if you’re a current T-Mobile Money customer and want to remain one, be sure to respond to this opt-in request by March 18th.

Author

Kyle Burbank

Head Writer ~ Fioney

Kyle is the head writer for Fioney. He is a personal finance nerd, constantly looking for new apps and services to test and incorporate into his own financial game plan. In addition to his role at Fioney, he's written for other publications including Born2Invest, Lifehack, and Laughing Place, as well as his own site Money@30. He also creates personal finance and travel-related videos for Fioney's YouTube channel, which has garnered more than 2 million views. Currently, Kyle resides in Springfield, Missouri with his wife of 10 years. Together, they enjoy traveling (including visiting Disney Parks around the world), dining, and playing with their dog Rigby.

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